Intern Story
Our internship program gives students real hands-on experience in IT support, cybersecurity, and project work. Interns work closely with our team, gaining practical skills, industry exposure, and the confidence to step into professional roles. Many have gone on to secure positions across the tech sector a testament to the value of mentorship and opportunity. Our Intern Story highlights these journeys and the impact we aim to create for future talent. Scroll down to JOIN US!
“I began my journey at MCG Computer as an intern in July last year and transitioned into a full‑time role soon after. Mentored by Michael La and Alex Dinh, I strengthened my customer communication skills and developed practical troubleshooting expertise. I’m grateful to work with Michael to bring successful projects to life, combining IT consulting with marketing initiatives that deliver real value to clients. Along the way, I’ve had the opportunity to lead and initiate major projects, including organizing and delivering a vendor‑client event focused on AI and cybersecurity.”
Education: Bachelor’s degree in Information Technology — RMIT University
Certificate: Watchguard Network Security sales certification
— Thilini Ekanayake
“At MCG Computer, I had the chance to work under Michael La, who is genuinely one of the nicest people I’ve met in a workplace. He encouraged me whenever I faced challenges and always explained things in a way that made sense. The opportunity to observe and participate in real client support situations also strengthened my problem-solving and customer service skills. Working with him made my WordPress development tasks both enjoyable and rewarding. His support played a big part in my positive internship experience.”
Education: Master’s degree in Information Technology — University of Melbourne
Certificate: Watchguard Network Security sales certification
— Jason Wang
“I commenced a three-month internship at MCG Computer, where I worked under the mentorship of Michael La and Alex Dinh. During this period, I enhanced my customer communication skills and developed strong, practical troubleshooting abilities. Under Alex Dinh’s guidance, I gained hands-on industry experience with the Datto RMM system, Zoho Helpdesk, and Kaseya security solutions, as well as exposure to a range of software and hardware troubleshooting tasks. Additionally, under the supervision of Michael La, I developed consulting and project management skills by contributing to IT projects that support small businesses and clients worldwide.”
Education: Bachelor of Computer Science – Swinburne University
Certificate: Watchguard Network Security sales certification
— Damian Dao
“During my internship at MCG Computer, I gained hands-on exposure to essential security workflows, including system backup, data restoration, and multi-factor authentication (MFA) setup. I also had the opportunity to work on developing an AI agent, which strengthened my technical skills and real-world problem-solving abilities. Throughout the experience, my mentor, Michael La, provided exceptional guidance and support, making the internship both enriching and inspiring.”
Education: Bachelor’s degree in Information Technology — Deakin University
Certificate: Watchguard Network Security sales certification
— Benson Yan
“At MCG Computer, my mentor, Alex, has been extremely supportive throughout my time here. He has helped me develop my communication skills, especially when interacting with customers. In addition to that, Alex has guided me through solving various technical problems, which has improved my problem-solving abilities. I have also had the opportunity to learn more about how the company operates and the systems it uses. One of the highlights of my experience was gaining hands-on knowledge of the ZOHO ecosystem and how it integrates with the business.”
Education: Bachelor’s degree in Information Technology — RMIT University
Certificate: Watchguard Network Security sales certification
— Ruby Nguyen
“My internship at MCG Computer gave me great exposure to both technical and business aspects of IT. I gained hands-on experience in resolving IT tickets, working with enterprise systems and communicating directly with clients. The opportunity to observe and participate in real client support situations also strengthened my problem-solving and customer service skills. I am especially grateful to my mentor, Alex. He has been approachable, patient and always willing to help me through any challenges. Overall, this internship has boosted my confidence and given my clearer understanding of managed IT operations.”
Education: Bachelor’s degree in Information Technology — RMIT University
Certificate: Watchguard Network Security sales certification
— Joyce Nguyen
“My internship at MCG Computers has been an amazing experience. I got the chance to work with Zoho and handle integration tasks, which really helped me learn new skills and understand how things work in a real business setting. I learned a lot from my mentors and colleagues, they were always patient, helpful, and encouraging. Everyone at the company has been super supportive, making it easy to ask questions and grow. Overall, this internship has taught me so much and given me confidence in my abilities.”
Education: Master’s degree in Business Information System — La Trobe University
Certificate: Watchguard Network Security sales certification
— Jasmine Nguyen
“My 2019 internship at MCG Computer Australia under the mentorship of Alex Dinh and his team was a foundational chapter in my career, for which I am profoundly grateful. The hands-on experience in IT support and security, working directly with tools like Kaseya and WatchGuard, provided me with a practical, real-world skillset that became the bedrock of my technical expertise. Beyond the technology, I am especially thankful for the personal investment from the team in my professional development—guidance that extended to refining my resume and honing my interview techniques. The confidence and core competencies I gained during that formative period were directly instrumental in my subsequent career progression. It is with great appreciation that I can trace my current role as a Senior Technical Manager at Redcat back to the invaluable opportunity, trust, and exceptional training I received at MCG. Thank you for setting me on this path.”
Education: Bachelor’s degree of Computer Science — RMIT
Certificate: Watchguard Network Security sales certification, Watchguard Secure Wi-Fi, Watchguard Endpoint Security, Microsoft MCSE
— Yahaya Abderemane
“During my internship at MCG Computer, I’ve gained hands-on experience in both the technical and business sides of IT. I’ve currently been involved in remote IT support, assisting with support tickets, and supporting managed service tasks across client environments. This has included utilizing Zoho CRM to manage client relationships and interactions, as well as gaining exposure to firewalls, backups, and user access management. What has stood out the most is the welcoming and collaborative environment at MCG Computer. The team has been extremely attentive and supportive in their training process. The structured guidance and ongoing support have helped me build confidence, communication and problem solving skills to ready myself for the professional industry. This experience has given me a clearer understanding of how managed IT services and security practices support businesses, and I’m excited to continue learning and contributing.”
Education: Bachelor’s degree of Computer Science — RMIT
Certificate: Watchguard Network Security sales certification, Watchguard Secure Wi-Fi, Watchguard Endpoint Security, Microsoft MCSE
— Edwin
“I would like to sincerely thank Michael La, Alex Dinh, and the entire MCG Computer Australia team for the incredible support and mentorship I received during my time as an intern. Under their guidance, I gained hands-on experience in IT support and cybersecurity using tools like Kaseya and WatchGuard, and I learned how to approach challenges with a business mindset. Michael, in particular, recognized my potential, inspired me, and actively mentored me through every step of my professional journey, giving me the confidence to start my own business in website security and maintenance. I am also grateful to Alex for teaching me the importance of perseverance, patience, and continuous problem-solving, showing me how to dig deep to find solutions. Their combined guidance, encouragement, and support have been instrumental in shaping both my career and entrepreneurial path, and I am truly thankful for the opportunity to learn from such exceptional mentors.”
Education: Master of Business Information Systems — Monash University
Certificate: Python for Data Science
— Russaell Mazharul Islam
Ready to Get Started?
Fill out the form to apply and begin your hands-on IT journey with MCG Computer. Our goal is to help interns grow, gain confidence, and develop the skills needed to succeed in the IT industry.
